From Seth Godin’s blog:
Once you realize that you can improve, amplify and refine the things that other people call attitudes, you may realize that they are skills.
Which is great news, because becoming better at a skill is something we’re able to do.
Some people call these, “soft skills.” That’s because they’re not easy to measure. But for me, they’re real skills. The skills that actually determine how far we’ll go and how it will feel to work with us as we move forward.
These attitudes include compassion for those in need and critical thinking instead of mere compliance.